UniWhats
Hotels & hospitality 🏨

Guest experience that starts before arrival and continues after checkout

Direct bookings, automated welcome flows, in-room service requests, and post-stay reviews — all on WhatsApp with deep PMS integration.

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120+
Hotels
42%
Direct booking lift
3.2×
Positive reviews
Royal Riyadh Hotel
Active now
Hi 👋 I'd like to book a room for 3 nights
Welcome 🌷 Available now:
🛏️ Deluxe — 450 SAR/night 🛏️ Suite — 750 SAR/night
📍 Olaya · south of downtown
Deluxe works
Booked ✅
Total 1,350 SAR
💳 Pay now · 🔑 Door QR before check-in
Use cases

Why hotels choose UniWhats

WhatsApp room booking
Guest books and pays in one chat, synced live with your PMS.
Auto pre-arrival welcome
Arrival instructions, Wi-Fi password, nearby services.
One-tap room service
Towels, breakfast, spa — straight from the chat.
Checkout reminders + review
Friendly notes before checkout with feedback request.
Special offers for past guests
Re-target previous customers with seasonal deals.
Multilingual
Arabic/English/French automatically for international guests.
Security & privacy

Your guest data is safe

Local hosting, PDPL, PCI-DSS, granular access controls.

PDPLTLS 1.3RBAC
Success story
Royal Riyadh Hotel
Riyadh · 240 rooms · 4-star
42%
Increase in direct bookings
4.8/5
Average guest rating
Customer story

"Direct bookings up 42% after connecting WhatsApp to our PMS"

R
Royal Riyadh Hotel
Riyadh · 240 rooms · 4-star

We were losing direct revenue because 70% of customers booked via Booking.com with high commissions.

After UniWhats, guests book directly via WhatsApp — lower cost, better service, higher reviews.

Read the full story

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