Outbound calls
Click a contact to dial — uses your team's voice numbers.
Inbound routing
Route incoming calls to the right agent based on department or rules.
Recording & playback
Every call is recorded and accessible from the contact timeline.
Call history & analytics
Filter by agent, date, direction, status; export usage data.
Multi-country numbers
Buy numbers in 22 countries (admin-managed catalogue).
Activity logging
Calls auto-create CRM activities so the conversation history is complete.
Key Benefits
Per-team voice credentials kept in encrypted settings
Voice quotas and price-per-minute controlled per plan
Recording playback inside the contact detail page
History sync brings legacy call logs in
Customer story · Real-estate agency
"Every call is saved — improved team training 100%"
B
Bader Al-Anezi
VP Sales
+3.2×
Closed deals