Use cases
Why clinics choose UniWhats
Self-booking 24/7
Patients book on WhatsApp, synced live with the doctor's calendar.
Reminders that cut no-shows
24-hour and 2-hour reminders — with a one-tap reschedule button.
Send reports & prescriptions
Securely deliver lab results and prescriptions directly to the patient.
Medical AI agent
Answers common questions (hours, pricing, insurance) and escalates when needed.
Invoices & payments
Send a ZATCA Phase 1 invoice and a payment link — paid in seconds.
After-care follow-up
Automatic follow-up messages to gauge satisfaction and collect reviews.
Built for every kind of facility
From private clinics to hospitals
Private clinics
Self-booking, reminders, report delivery, and ZATCA invoicing — all from WhatsApp without a heavy system.
- 24/7 self-booking
- 24-hour reminders
- ZATCA invoices
- Encrypted reports & images
Private clinics
−64%
Drop in no-shows
Security & privacy
Patient data protected to the highest standard
Locally hosted in Saudi Arabia, PDPL & SOC 2 Type II compliant. TLS 1.3 encryption, full access logging, and flexible retention controls.
PDPLSOC 2 Type IITLS 1.3ZATCA Phase 1
Success story
Dr. Sara Al-Zahrani
Jeddah · 4 branches · 120 doctors
−64%
Drop in no-shows
2.5×
Daily bookings
Customer story
"We connected UniWhats to our HIS and patient no-shows dropped 64% in two months. Patient satisfaction jumped noticeably."
D
Dr. Sara Al-Zahrani
Medical Director · Al-Baqami
We were losing 30% of appointments to no-shows because reminder calls came from unknown numbers and patients ignored them.
After connecting UniWhats to our HIS, reminders arrive on WhatsApp — read instantly with one-tap confirm. No-shows dropped from 30% to 11% in two months.
Read the full storyTurn your clinic into a smart digital experience
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