UniWhats
Knowledge Base

One brain for your whole company

Upload policies, product catalogues, FAQs and PDFs once — your AI agents and Smart Reply cite them automatically.

92%
Answer accuracy
< 3s
Search time
Documents
Returns and exchanges policy.pdf
42 pages
Document parsed and 128 Q&A automatically extracted.
Product catalog — API
Connected
147 products live-synced from Shopify. Last sync: 5 minutes ago.
FAQs — manual entries
34 questions
Custom Q&A with team-approved answers.
Multi-format docs

Articles, Q&A pairs, full files (PDF/DOCX/TXT), URLs, or CSV bulk imports — all unified.

One-click import

Upload .pdf, .docx, .csv, paste a URL, or compose articles inline.

Q&A extraction

AI extracts question/answer pairs automatically from long documents.

Retrieval testing

Run sample queries and see which chunks the AI would cite.

Re-indexing & analytics

Track which docs are retrieved most and refresh embeddings on demand.

Team-scoped

Each tenant's KB is isolated; no cross-team data leakage.

Key Benefits

Tags + categories for organisation at scale
Bulk activate / deactivate / move documents
Storage and document-count limits configurable per plan
Search by title, tag, or category
Customer story · TechPro Store

"AI replies from 200 FAQs — we stopped repeating the same answers"

F
Fahd Al-Qahtani
Support Manager
4.8/5
Support rating

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