Available channels
WhatsApp
Instagram
Messenger
Telegram
Email
Web Chat
LINE
Bluesky
Voice Calls
LinkedInComing soon
RCSComing soon
Omnichannel inbox
Every message from every channel — WhatsApp, Instagram, Messenger, Telegram, Email, and web chat — in one clean interface.
Agent Assignment
Auto-assign or manually distribute conversations to team members
Internal Notes
Private notes between team members — invisible to the customer
Quick Replies
Pre-built response templates for common questions
Media Library
Shared media assets — images, documents, and videos
Multi-account
Connect multiple accounts per channel — WhatsApp numbers, Instagram, Pages, and more — and manage them all centrally.
Key Benefits
Real-time message delivery with read receipts
Favorites and filters for quick access
Contact sidebar with CRM data while chatting
Voice calls and group chats in the same inbox
Customer story · Flora Store
"All channels in one inbox — fragmentation gone"
N
Noura Al-Otaibi
Operations Manager
+320%
WhatsApp sales
Also included