Chat & agent dashboards
Volume, response time, resolution rate per agent, per channel.
Funnel analytics
Conversion rates per stage, win/loss reasons, forecast pipeline value.
Agent performance
Compare agents on deals closed, tasks done, replies sent, and SLA adherence.
Campaign reports
Delivery, open, reply, and click rates for every bulk campaign.
Goals & KPIs
Set monthly targets per team or agent and watch progress live.
Data export
Export any report to CSV or Excel for board decks and external tools.
Key Benefits
Filterable by date range, channel, agent, department
Real-time refresh — no daily lag
Embeddable charts (coming soon)
Privacy-respecting: data stays in your tenant
Customer story · Multi-branch retail
"The performance board revealed who sells and who is not — faster decisions"
S
Saad Al-Dossari
CEO
+18%
Team efficiency